Guardian Safety App

An app that makes pedestrian feel more safe in Barcelona

Guardian Safety App
Safer Community

Sector

Public

Challenge

How might we make pedestrian safer in Barcelona

My Role

User Experience

Project Time

5 weeks

Timeline

Day 1 l UNDERSTAND

We should choose one goal of the UN sustainable development goals and we chose “11- Sustainable cities and communities” subject.

HMW

How Might We make pedestrian feel more safe when they go out in Barcelona center

Long Term Goal

In 2 years from now, How can we increase safety while walking in Barcelona

Can We

MAKE NEIGHBOR CARE MORE ABOUT THE PLACE THEY ARE AND CREATE THEIR LOCAL SAFETY SYSTEM?
CAN WE INCREASE THE NUMBER OF POLICE?
CAN WE IMPROVE LIFE FOR PEOPLE IN REAL, IF WE PUT MORE POLICE OUTSIDE?
CAN WE HAVE MORE CCTV?

Day 2 l Diverge

Lighting Demos

Crazy 8s

3 Steps Concept

Day 3 l Decide

User Test Flow

Open the map, in the app that mark areas in colour and check the destination

Warning S.O.S button

Read the reviews of others and decide the routes

Share the routes with public/friends and carry on

A pickpocket stole the phone, ask help from nearby people (who are also in the app)

Other users help to call the police and they track the phone with GPS, at the same time, the user (helper) also posted in the app

People nearby with the app also help to identify the pickpocket and along the police they catch the pickpocket

Storyboard

Jad@bohmangroup.com | Linkedin

Privacy | Inprint

Day 4 l Prototype

1st Prototype

Day 4 l Prototype

Interviews

We interviewed 11 persons between 22 and 32 years old.

9 foreigners new to the city and 2 from a small village close to Barcelona.

Interview Outline

1. Introduction

Who we are and a short introduction of our product.

3. Give Tasks

Asked user to complete a 5 missions, observed how they do it with prototype.?(Plan the route, Share route, report incidents, call for help and rank the route.)

2. Getting to know the person

Ice Breaking and ask for related experience

4. Conclusion

Thank you and QA

Interviews

Our Users

Like

Our Users

Disike

Interviews Feedback

Feedbacks from 10 out of 11 interviewees

I want to see the fastest & the safest route. And I want to see incidents marked as icon in the map.

Marian and Marina, 25 and 26

“Where does this information came from? How long will it last? Would be nice to mark some zones that’s always super dangerous for tourists.

Feedbacks from 5 out of 11 interviewees

“ I don’t feel that safe to report something when I’m already walking in a dangerous zone, but I can report it later. Would be nice to see photos or other users’ comment about the incident, so that I am more clear about what’s going on”